Offshoring Means New Challenges for Promoting Managers
Video File, 35:06 minutes
[Executives who really understand different cultures are going to be in demand as well, Davis said. "It's not enough just to spend a couple of years working in two or three different countries. The number of people, particularly Americans [who've done that] and still don't have a global mindset is staggering." For Davis, the ultimate definition of a winning company would be one in which a person's nationality is practically irrelevant—where a manager could move from Malaysia or Sri Lanka to a head office in Chicago and be almost immediately productive. "It's a huge challenge," Davis said, "but that's what the mindset has to be."
A third skill 21st-century managers will need is diplomacy—the ability to influence events and persuade people while always being respected and trusted. "Trust," Davis predicted, "is going to become a massively important word [while] power, status, hierarchy—hopefully, those are going to be dead words in 15 years' time." ]
Source: Stanford GSB - Nov05
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